Irishbroadband woes

I've had a few difficulties with the service provided by Irish Broadband since I started using their network. On Friday I received the following email

Please log into our Customer Self Care at the URL below to find your invoice(s) detailing your Irish Broadband products and services. Customer Self-care will have a history of your recent invoices along with any balance information. You can print copies of your invoices from this location. http://csc.irishbroadband.ie Irish Broadband would like to thank you for your continued custom. Regards Irish Broadband Customer Support 1890 56 44 56

Expecting a registration capability I clicked the link as advised. No registration function so I rang the customer support number. Turns out they're testing a system which resulted in the email. Overall Customer Service Experience - negative

Tags: Irish Broadband, test, customer service